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Intent

The journey stage where a buyer is ready to choose and asks where and how to buy.

Intent queries are about price, availability, delivery and where to buy. Store and product facts matter most here.

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Related terms

Consideration

The journey stage where a buyer compares a short list of options.

Post-purchase

The journey stage after buying, when a customer asks how to use, fix or return what they bought.

Named as a place to buy

How often AI shopping answers send buyers to the brand's own store.

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