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Consideration

The journey stage where a buyer compares a short list of options.

Consideration queries ask which is better, what the differences are and what others recommend. This is where comparisons and reviews are cited most.

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Related terms

Discovery

The journey stage where a buyer first learns what options exist in a category.

Intent

The journey stage where a buyer is ready to choose and asks where and how to buy.

Customer journey stage

A step a buyer goes through, from discovery to referral, each with its own queries.

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