Customer Journey
How present the brand is at each stage a buyer goes through, from discovery to referral.
What it shows
Presence and share of voice at each journey stage, the stages that leak, and the queries behind them. Each stage opens on its own to show why it leaks.
For the product overview of visibility monitoring, competitor benchmarking, and source tracking, see GeckoCheck Intelligence. This is a public product overview, not the signed-in report.
Where to start
- Fix the stage marked as a leak first; its queries are one press away.
Related guides
- AI presence
How strongly the brand appears in AI answers: the share of tracked queries where a model names it, weighted by prominence.
- Topics
The subjects the tracked queries are about, and where the brand is missing from them.
- Model dependency
When most of a figure rests on one AI model, so losing that model would move it a lot.
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